Online booking system, with your own rules
Appointments, rooms, equipment or events: bookings on your website, with online payment, reminders and your cancellation rules. Custom development when off-the-shelf booking tools cannot do what you need.
Beyond a certain point, booking by phone and email creates more work than it brings in: back-and-forth, reminders, no-shows, deposits tracked by hand. An online booking system moves this to your website: guests or clients choose a time, pay if needed and get reminders. There are many off-the-shelf booking tools. Lorz Kft. in Miskolc, Hungary builds custom systems where booking rules, resources or connected systems make the existing products too narrow.
What the system does
- / 01
Calendar and availability
Time slots, capacity, opening hours, breaks and resources such as rooms, equipment or staff.
- / 02
Online payment
Deposit or full price by card, through a payment provider.
- / 03
Notifications
Confirmation, reminders, changes and cancellations by email or SMS.
- / 04
Cancellation rules
Deadlines, fees and waiting lists, according to your terms.
- / 05
Admin interface
Overview of bookings, manual bookings, blocking, reports.
- / 06
Connections
Invoicing, calendar, CRM or other parts of your website.
Online booking systems: what to know before you decide
01What kind of booking do you need?
Different bookings follow different logic. For appointments the limiting resource is a person's or a room's time; for accommodation it is nights and room types; for rentals it is quantity and handover; for events it is seats. Clarify this first, because the calendar, pricing and cancellation rules all follow from it.
02Online payment and cancellations
Paying in advance is the best protection against no-shows, but it also affects the customer experience. Card payments always go through the payment provider's interface, so card data never runs through your system. Your cancellation terms must be stated clearly before booking, and the system has to follow them: deadlines, fees, partial refunds.
03Off-the-shelf or custom?
There are many booking tools, and for typical appointment or room bookings you can start quickly with one. Custom development pays off when resources are complex, for example staff, room and equipment at once, when pricing is custom, when booking is part of a larger system, or when data and source code should stay with your company. Booking is often part of a new website; then we plan the two together, with accessibility built in.
How it works
- 1
Collecting the rules
What can be booked, for how long, how far ahead, with what fee and cancellation terms.
- 2
First version
Availability, booking and confirmation with the most important rules.
- 3
Payment and notifications
Payment provider connection, reminders, cancellation flow.
- 4
Testing real situations
Overlapping bookings, cancellations, refunds, accessible use.
- 5
Go-live and support
Training, then support and further development.
What affects the cost?
We quote after going through your rules. These are the main factors:
- 01
Resources
One calendar, or several staff, rooms and equipment at once.
- 02
Rules
Pricing, minimum duration, lead time, capacity, waiting list.
- 03
Online payment
Deposit or full price, refunds, invoices.
- 04
Notifications
Email, SMS, calendar entries, reminder timing.
- 05
Connected systems
Invoicing, CRM, external calendars or booking platforms.
- 06
Support
Hosting, backups, bug fixes and further development on a monthly plan.
We give a fixed price after the discovery phase, in writing and itemised — we walk through the factors above together in the first, free consultation.
Why LORZ
- Website, booking and payment from one partner
- Cancellation and payment rules on your terms
- Accessible interface, where the law requires it too
- Source code and data can stay with your company
- In-person meetings in Miskolc
From Miskolc, across Hungary
We meet in person in Miskolc and Borsod; development and rollout also work remotely. Booking can be connected to your website, system integration and other parts of our software development.
- Lorz Kft. · 3525 Miskolc, Bodótetői út 1. 3. em. 9.
- +36 70 942 9950·info@lorz.hu
- Monday–Friday, 8:00–17:00
Where we regularly work
- Miskolc
- Felsőzsolca
- Sajószentpéter
- Kazincbarcika
- Tiszaújváros
- Mezőkövesd
- Szerencs
- Ózd
- Edelény
- Encs
- Sátoraljaújhely
- Eger
- Nyíregyháza
- Debrecen
Remotely anywhere in Hungary and the EU — with online meetings and remote support.
Frequently asked questions
How much does an online booking system cost?
Can it be added to our existing website?
What about the right of withdrawal?
Would an off-the-shelf booking tool be cheaper?
Interested in this service?
Request a tailored quote — we reply within one business day.