Digital work order software, built around your workflow
Instead of paper and spreadsheets: assign the job, record it on site by phone with photos and a signature, then invoice it, in one flow. For service companies, contractors and maintenance teams.
In a service or contracting business the work happens on site, but the money is decided in the office. If a work order gets lost, is unreadable or arrives late, invoicing slips or never happens. Digital work order software connects the whole chain, from assigning the job to a closed, invoiced piece of work. Lorz Kft. in Miskolc, Hungary builds it as custom software around your process and connects it to the invoicing tool you already use. Because we also run electrical and facility operations, we know field work from the inside.
What the software does
- / 01
Job assignment
Create a job for a customer and address, assign it to a technician, set a deadline and priority.
- / 02
On-site recording by phone
Work done, materials used, hours and travel recorded on site.
- / 03
Photos and signature
Before and after photos and the customer's sign-off on the device, attached to the work order.
- / 04
Invoicing
A closed work order becomes an invoice or an invoice item in your existing invoicing tool.
- / 05
Office overview
What is in progress, what is late and what has not been invoiced, by technician and by customer.
- / 06
Connections
CRM, inventory, calendar or webshop, where the process needs it.
Digital work orders: what to know before you decide
01What belongs on a work order?
A good work order is short, but nothing is missing that the invoice or a later dispute will need.
- customer, address, contact and the description of the request;
- assigned technician, deadline, priority;
- work done, hours, travel;
- materials used, itemised;
- photos before and after;
- the customer's sign-off and any comments.
02In the field, even offline
Basements, new buildings and rural sites often have no signal. If that is common for you, work orders can be recorded offline and synced later. If not, it is not worth building, because it adds a lot of development and testing.
In most cases an installable web app is enough. The difference between web and native apps is covered on our mobile app development page.
03Off-the-shelf or custom?
There are several work order products on the market, and if your process is typical you can start quickly with one. Custom software pays off when your jobs are unusual, several systems need to be connected, or the data and source code should stay with your company. A mix also works: an existing CRM or invoicing tool with a small custom work order module. See also custom CRM and business management systems.
How it works
- 1
Process review
We walk through a real job from the first call to the paid invoice, exceptions included.
- 2
First version
Only what the work order cannot work without: assignment, recording and closing.
- 3
Field trial
One or two technicians use it on real jobs, and we adjust based on their feedback.
- 4
Invoicing connection
Closed work orders flow into your invoicing tool without manual copying.
- 5
Rollout and support
Training, then support and further development as needed.
What affects the cost?
We quote after walking through your process. These are the main factors:
- 01
Roles
Technicians and office only, or subcontractors, customers and managers too.
- 02
Job types
One work order form, or different forms for installation, repair and maintenance.
- 03
Offline use
Recording without signal and syncing later adds significant work.
- 04
Connected systems
Invoicing, inventory, CRM, calendar: each is a separate connection.
- 05
Data migration
Cleaning and importing existing customer and material lists.
- 06
Support
Hosting, backups, bug fixes and further development on a monthly plan.
We give a fixed price after the discovery phase, in writing and itemised — we walk through the factors above together in the first, free consultation.
Why LORZ
- We do field work ourselves and know the real situations
- A working demo before the first meeting
- Source code and data can stay with your company
- Invoicing, CRM and inventory connections from one partner
- Gradual rollout without stopping daily work
From Miskolc, across Hungary
We hold the process review in person in Miskolc and Borsod; development and rollout also work remotely. Work orders can be connected to a business management system, system integration and other parts of our software development.
- Lorz Kft. · 3525 Miskolc, Bodótetői út 1. 3. em. 9.
- +36 70 942 9950·info@lorz.hu
- Monday–Friday, 8:00–17:00
Where we regularly work
- Miskolc
- Felsőzsolca
- Sajószentpéter
- Kazincbarcika
- Tiszaújváros
- Mezőkövesd
- Szerencs
- Ózd
- Edelény
- Encs
- Sátoraljaújhely
- Eger
- Nyíregyháza
- Debrecen
Remotely anywhere in Hungary and the EU — with online meetings and remote support.
Frequently asked questions
How much does work order software cost?
Does it work without internet?
Do we need special devices?
Would an off-the-shelf tool be cheaper?
Interested in this service?
Request a tailored quote — we reply within one business day.